Privacy Policy
Last updated: September 2026
Questions? Contact us through the Support Dashboard.
At GameGiftHub, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you register, browse, or make a purchase on GameGiftHub, we may collect the following information:
- Account Information: Full name, email address, and phone number (if provided)
- Order Information: Products purchased, order history, and delivery details (e.g., game player ID for top-ups)
- Technical Information: IP address, approximate location (used to detect your country for currency and product availability), browser type, and device information
- Google Sign-In: If you register using Google, we receive your name and email address from Google as permitted by your Google account settings
We do not collect or store your payment card, mobile banking PIN, or any sensitive financial credentials — all payments are processed directly and securely by our licensed payment partner, EPS (Easy Payment System).
2. How We Use Your Information
- To create and manage your account
- To process your orders and deliver digital products
- To detect your country for showing relevant products, pricing, and currency
- To send order confirmations, invoices, and important account notifications via email
- To respond to support requests and resolve issues or tickets
- To improve our platform, prevent fraud, and maintain system security
3. How We Protect Your Information
We use industry-standard security measures to protect your data, including encrypted storage of sensitive information such as delivered product codes, secure password hashing, and encrypted communication between your browser and our servers. Access to sensitive data within our systems is strictly limited and monitored.
4. Sharing of Information
We do not sell your personal information. We may share limited information with:
- Payment Processors (such as EPS) to complete your transaction
- Product Suppliers, only where necessary to fulfill your order (e.g., a player ID for a top-up)
- Service Providers that help us operate the platform (such as email delivery and hosting services), who are only permitted to use your data to provide that service
- Legal Authorities, where required by law or to protect against fraud and abuse
5. Cookies
We use cookies to keep you logged in, remember your selected country and currency, and improve your browsing experience. You can control or disable cookies through your browser settings, though some features may not work correctly without them.
6. Your Rights
You may update your profile information (name, phone number) at any time from your account dashboard. If you would like your account data deleted or have any privacy-related concerns, please contact us at [email protected].
7. Data Retention
We retain your account and order information for as long as your account is active, or as needed to comply with our legal and accounting obligations.
8. Children's Privacy
GameGiftHub is not intended for use by individuals under the age of 18 without parental or guardian consent, particularly for making purchases involving payment.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at [email protected].
Last updated: 01-09-2026